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DELIVERY SHIPPING RATES & TIME-FRAMES

Naked Skins online store will still be open 24/7 for you to enjoy at any time

As the World is responding to COVID-19, all shipping times will be subject to Naked Skins COVID-19 Delivery Policy below*

Australia
Standard: $10.00 AUD 
New Zealand
Standard: $15.00 AUD 
Other Countries

Standard: $25 AUD

NAKED SKIN COMPANY: COVID-19 Delivery Policy*

Due to the current COVID-19 Pandemic & its arising commercial complexities, we are unable to guarantee standard delivery times. Although your delivery may or may not be affected, these are unique & challenging times, and postal services, as well as freight & logistic services are all doing their best to deliver your order. As we rely on theses services intricately please feel free to refer to current updates from our providers, associations or governing bodies at all times with provided links below:

Australia Post delays due to COVID-19. 

Please feel free to refer to current Australia Post Policy at all times on https://auspost.com.au/
Australia Post are experiencing delays in processing and delivering parcels.
With the prioritising the delivery of medical supplies & pharmaceuticals as well as other essential items, Australia Post are unable to guarantee our normal delivery times. They have also had to change the way they are processing deliveries, which means the parcel may not always be scanned when it has been handed over to them or on its journey to you.

International delays due to COVID-19.

Please also note that orders will be processed as normal from our Distribution Centre but depending on the unique quarantine policies of each country, there could be potential delays. https://www.export.org.au/covid-19

Managing each other’s care, in a world we all love & share.

We appreciate your patience and understanding at this time and please be assured we want our products at your place as quick as you do. As changes continue to come lets all outmanoeuvre Covid-19 as one. For World Health Organisation Updates: 
https://www.who.int/emergencies/diseases/novel-coronavirus-2019

Please also note:

Express shipping cannot be offered at this moment due to COVID-19.
All orders are shipped from our Sydney warehouse.
We are not responsible for lost, damaged or delayed parcels but our customer service team is prepared & ready to help resolve any issues related to your delivery.
You can contact our helpline or email inquiry to: info@nakedskincompany.com

Due to the high volume of orders being processed, packages may ship 1 - 3 days after placing your order. Express shipping cannot be offered at this moment due to COVID-19. All orders are shipped from our Sydney warehouse. We are not responsible for lost, damaged or delayed parcels but our customer service team is prepared & ready to help resolve any issues related to your delivery.You can contact our helpline or email inquiry to: "info@nakedskincompany.com"